Refund Policy
Last updated:
1. Geographic Scope and Topic
This refund policy applies to customers in Canada, the European Economic Area, and other jurisdictions where Phomvexnnniz delivers products. We operate in the dietary supplements sector, offering wellness products that are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.
2. Operator
Phomvexnnniz
289 Rue Notre Dame, Gatineau, QC J8P 1K6, Canada
Email: info@phomvexnnniz.world, contact@phomvexnnniz.world, support@phomvexnnniz.world, help@phomvexnnniz.world
3. Return Period
You may request a return within 14 days of receiving the product, in accordance with distance selling regulations. The product must be unused and in original packaging.
4. How to Request a Return
Contact us using the email addresses above. Include your order number and reason for return. We will provide return instructions and a refund once we receive and inspect the product.
5. Refund Process
Refunds are processed within 14 business days of receiving the returned item. The refund will be credited to the original payment method. Shipping costs may be deducted unless the return is due to our error or defective product.
6. Exceptions
Products that have been opened, used, or damaged by the customer may not be eligible for refund. Perishable or hygiene-sensitive items may have different return conditions.
7. Consumer Rights
This policy does not affect your statutory rights under applicable consumer protection laws in your jurisdiction.